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iSymphony v2.0 - Feature Comparison
Windows, Linux, OS X, English
[ Home | Feature List | Feature Comparison | Screen Shots | Download | Register ]
At a quick glance, you will be able to
see incoming calls and calls on-hold as well as the availability of all organizational personnel.
iSymphony
- all the benefits without huge investments.
With iSymphony, deploying
modern call management is easy and cost-efficient. All you need is a
server, iPBX or Asterisk-based platform for use with iSymphony.
With iSymphony, working with the phone
system is not tied to one location. Any operator can monitor the
availability of the personnel from any location.
iSymphony has been designed for VoIP
solutions that utilize iPBX or the Asterisk architecture and communicates with iPBX or Asterisk
PBX software, the latter which is available free of charge. The software can be
used on multiple platforms (e.g., Windows, Linux, Mac).
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Free Edition
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Conductor Edition
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Call Center Edition
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Customizable Layout
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Administration Module |
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Multi-profile Support
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Fast Views |
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Multiple Locations
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Multi-tenant Support |
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Customizable Status
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Multi-call views
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Parking
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Hold Area
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Transfer
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Extension Sorting
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Extension Searching
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SIP, IAX and ZAP Channel Support
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List View
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Dynamic Extension Directories |
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Barge
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Unrestricted
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Restricted Via Permissions
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Restricted Via Permissions
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Monitor / Record
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Unrestricted
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Restricted Via Permissions
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Restricted Via Permissions
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Permissions
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Presence
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Corporate Chat
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Queues
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Limit 5*
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Unlimited*
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Agents
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Conferences
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Simultaneous Clients
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5
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Max 100*
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Unlimited*
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* Each edition comes with quantity one (1). Additional simultaneous connections and queues are extra.
Call handling
- SIP, IAX, and ZAP Channel Support
- Hang up a call
- Transfer a call via drag & drop
- Originate calls via drag & drop
- Click and drag to voicemail
- Click and drag to call mobile
- Click to e-mail
- URL Popper
- Remotely monitor calls in real time from your PC (barge)
- Record calls
- Mute/Unmute barged calls
- Hold functions
- Click-to-call function
- Status info of active call
Operator Abilities
- One operator can monitor several different numbers
- Several operators can monitor one number
Other useful features
- Unique user id's for every user
- Extension Sorting
- Extension Searching
- Dynamic Extension Directories (Extension Groups)
Windows, Linux, OS X, English
[ Home | Feature List | Feature Comparison | Screen Shots | Download | Register ]
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